1. Agreement
These Terms of Service ("Terms") govern your access to and use of EnneaBook (the "Software" and the "Service"), which is operated by SIME Matrix [operating company / legal name and address] ("we", "us", "our"). By registering for an account, accessing our web dashboard, or downloading our mobile application, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you must not access or use the Service.
2. The service
EnneaBook provides offline-first, double-entry bookkeeping software that synchronizes data across devices. The Service includes transaction tracking, invoice management, double-entry accounting records, financial reporting (including Profit & Loss and Balance Sheet generation), and related tools.
The software is licensed, not sold. We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your internal business bookkeeping purposes in accordance with these Terms.
3. Accounts
- You must be at least 18 years old or the age of legal majority in your jurisdiction to register.
- You must provide accurate, current, and complete information during registration.
- You are solely responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
- You must notify us immediately at support@enneabook.com if you suspect unauthorized access to your account.
- You are responsible for all users you invite or authorize as collaborators on your account.
4. Plans and billing
- Plans: The Service is offered on subscription plans (e.g. Starter, Pro, Enterprise) described on our pricing page or in the application.
- Subscription fees: Fees are billed in advance on a recurring monthly or annual basis as selected during sign-up. Fees are non-refundable except where required by applicable law or expressly stated otherwise in writing.
- Free trials: If you register for a free trial (e.g. 14 days), your access will convert to a paid subscription at the end of the trial period unless you cancel before the trial expires.
- Upgrades & downgrades: Upgrades take effect immediately with prorated billing. Downgrades take effect at the start of the next billing cycle.
- Invoicing: [describe pricing model or link to pricing page: e.g. billing is charged automatically via Stripe]
- Taxes: All fees are exclusive of applicable sales tax, VAT, GST, or other governmental charges unless explicitly stated. You are responsible for paying all applicable taxes.
- Price changes: We may change subscription prices upon at least 30 days' advance notice before the change takes effect.
5. Your data
- You retain ownership of all financial data, documents, receipts, invoices, and business records you enter, upload, or sync through the Service ("Customer Data").
- You grant us a worldwide, non-exclusive, royalty-free license to host, store, transfer, display, and process Customer Data solely to the extent necessary to provide, maintain, and support the Service.
- You represent and warrant that you have all necessary rights, licenses, and consents to upload and process Customer Data in EnneaBook, and that doing so does not infringe any third-party intellectual property, privacy, or other rights.
- We will maintain reasonable administrative, physical, and technical safeguards to protect the security and confidentiality of Customer Data.
6. AI and accountancy
The Service provides automated categorization, receipt OCR, invoice parsing, and double-entry suggestions using artificial intelligence and rule-based algorithms.
- EnneaBook is not a certified public accounting firm, auditor, or licensed tax advisor. The Service does not provide formal accounting, tax, legal, or financial advice.
- You are solely responsible for verifying the accuracy, categorization, tax compliance, and completeness of all transactions and financial statements generated by or stored in the Service.
- AI suggestions are recommendations only. You should review all AI-generated drafts, entries, and reconciled rows before finalizing them in your general ledger.
7. Acceptable use
You agree not to:
- Use the Service for any unlawful, fraudulent, or unauthorized purpose.
- Reverse engineer, decompile, or disassemble any part of the software.
- Probe, scan, or test the vulnerability of our systems or networks.
- Interfere with or disrupt the integrity or performance of the Service or third-party data.
- Resell, sublicense, distribute, or time-share access to the Service to third parties without prior written authorization.
- Use the Service to store or transmit malicious code, malware, or harmful files.
8. Third-party services
The Service integrates with third-party service providers (such as Google Cloud Platform, Firebase, Stripe, Safepay, and email delivery providers). We are not responsible for the availability, terms, or privacy practices of such third-party providers. Your use of third-party services is governed by their respective terms.
9. Our intellectual property
All rights, title, and interest in and to the Service—including software, UI designs, trademarks, logos, documentation, algorithms, and branding—are and will remain the exclusive property of SIME Matrix and its licensors. You may not use our trademarks, brand names, or logos without prior written consent.
10. Availability and changes
We strive to maintain high service availability, but we do not guarantee that the Service will be uninterrupted, bug-free, or entirely error-free. We may update, enhance, modify, or discontinue features of the Service at any time with or without notice. Offline-first capabilities allow continued local operation, but synchronization requires an active internet connection.
11. Suspension or termination
- You may terminate your account at any time via your account settings or by contacting support.
- We may suspend or terminate your access to the Service immediately if you breach these Terms, fail to pay fees when due, or engage in activity that poses a security risk or harm to us or other users.
- Upon termination, your right to use the Service will cease immediately. You will have 30 days to export your Customer Data before it is deleted in accordance with our data retention policy.
12. Disclaimers
THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, ACCURACY, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT TAX CALCULATIONS, CURRENCY CONVERSIONS, OR AI EXTRACTIONS WILL BE 100% ERROR-FREE.
13. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL SIME MATRIX, ITS AFFILIATES, OFFICERS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, USE, GOODWILL, OR BUSINESS INTERRUPTION, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE SERVICE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS SHALL NOT EXCEED THE TOTAL FEES ACTUALLY PAID BY YOU IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.
14. Indemnity
You agree to defend, indemnify, and hold harmless SIME Matrix, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or related to your breach of these Terms, Customer Data, or your use or misuse of the Service.
15. Governing law
These Terms are governed by and construed in accordance with the laws of [Governing jurisdiction], without regard to conflict of law principles. Any dispute arising under these Terms shall be resolved exclusively in the courts located in [Courts].
16. Changes to these terms
We may revise these Terms from time to time. We will notify you of material changes by posting the updated terms on our website, in the application, or via email at least 30 days prior to their effective date. Your continued use of the Service after changes take effect constitutes acceptance of the revised Terms.
17. Contact us
If you have questions regarding these Terms, contact us at:
- Email: support@enneabook.com
- Address: [company physical address]